Will you tweak the application for my store if possible? One minute from the time the OTP is initiated.
What is the timeout period for the OTP code? In case they don’t, you could raise a ticket with us and we will troubleshoot the issue. There is a strong chance that your customers will get the OTP.
SHOPIFY MULTIPASS VERIFICATION
What happens if my customer does not receive an OTP?Ĭustomer is allowed to retry the OTP verification thrice by clicking on Resend OTP. They can use the button to resend OTP to login. The RESEND OTP button will be enabled 1 minute from the time the previous OTP is sent. Shopify Multipass allows users to be automatically authenticated to your Shopify store when they click on links to your store within the app.
SHOPIFY MULTIPASS UPDATE
Yes – your customer can update the mobile number through the Profile Update section in the My Accounts area of your store.ĭo you have a system to resend an OTP in case of a system or network failure? Your registered mobile number is used for Login with OTP authentication.Ĭan my customer change a number that is entered incorrectly? Which number is used for LOGIN WITH OTP authentication? Enable Multipass on Shopify account In order to enable Multipass, log into the Shopify store, go to the Settings page and click into the Checkout window. For existing stores, we are coming up with a CSV mechanism to upload mobile numbers for existing users. If they are successfully registered and authenticated, then they will be able to login with a registered mobile number. Your customer has to register with a valid mobile number. How does the LOGIN WITH OTP Made Simple work? MSG91 is a reputed player in SMS communication and boasts of robust communication technology. We use standard MSG91 gateway for sending messages. We operate outside your Shopify store and just interact with the store to help create OTP codes and use them. Without the multipass key, the app will not work as designed. A multipass key is generated by Shopify. Copy that key and add it to the configuration setting in the DASHBOARD section of the app. There you will see an option called Enable Multipass Login. You need to log in as the ACCOUNT OWNER, go to Settings -> Checkout -> Customer Accounts section of your store. Your store should be registered in India as this app is currently meant for India. You need to have a paid Shopify Plus plan. We only require you to enable the Multipass Key that is present in the Checkout -> Customer Accounts section. The app is hosted outside the Shopify ecosystem and uses a SMS gateway to send messages. It doesn’t do any modifications to your store or data.
SHOPIFY MULTIPASS INSTALL
What modifications does the app do when I install it on my store? Yes this app is currently meant for India but we are looking to accommodate other countries soon. This is because the app leverages Multipass SSO that is a premium feature available only to Plus and Plus stores at this time. We are working on accommodating other regions. This app works only on Shopify Plus stores and is available only in India at this time. Does this app work on all Shopify Stores?
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